Reviews
At Braswell's Air Conditioning & Heating Services we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 206 Reviews

Jeffrey Hoke
01/28/2026
01/28/2026
We had a great experience with Scott. He was very prompt in answering our call and scheduling a visit quickly. As it turned out we had a bad fan motor in the unit outside. He diagnosed the problem and as it turned out the part was under warranty. As soon as he got the part he came over the next morning and made the repair. Great service!

Chima Iroegbu
10/08/2025
10/08/2025
Scott was very knowledgeable about different types of AC units on the market. What continued to shock me was his honesty: on at least 3 occasions, he has recommended a cheaper option that would solve my current issue, rather than suggesting a more expensive solution. His patience was also admirable. He answered all of the questions I asked him during his initial inspection, then the during installation, and even now after the job has been completed. When it comes to pricing, his is upfront and honest about cost. He was also able to put himself in my shoes and see things from the perspective of the customer.I consider myself fortunate to have come across a person with this type of integrity. As a healthcare professional, I liken his attitude to a physician with remarkable bedside manner.

Amber Browne
08/25/2025
08/25/2025
First experience with Braswell's was excellent. Scott was polite and professional. He heard my concern and checked everything out. Once he was done he explained what he saw and gave me a couple options and his honest thoughts on things. We will be using them again in the future and 100% recommend Braswell's!

S. Mathew
05/16/2025
05/16/2025
Braswell A/C and heating put in a new unit for us quickly and with out a lot of fuss. We are very pleased with the unit and with the service. Mr. Braswell and his associate were knowledgeable, efficient, and courteous. Whenever I’ve had questions or it’s time for Service, I have no problem getting in touch with Mr. Braswell to answer those questions and set up those appointments.
We recommend him wholeheartedly.

S. Mathew
05/16/2025
Located in Santa Fe
05/16/2025
Located in Santa Fe
Braswell AC and heating have installed a new unit and I am very pleased with it and the service I received from Mr. Braswell and his associate. They were knowledgeable, efficient and courteous. It is easy for me to set up appointments for service and to get any questions I have answered.
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